Here is a summery of a disturbing trouble ticket:

Opened Illustrator and it opened twice, I need immediate assistance.

BUSINESS REASON FOR REQUEST: I can’t work.

My systems administrator responded very quickly to this one:

Close one of the instances of the program.

How do some people manage to survive to adulthood? Too bad with modern times natural selection doesn’t […]

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Okay so it’s been a while sense my last post…

Here is one that I have been meaning to post for a while now. We have a user that is rather high up on the food chain. She requested that we disable the [CAPS LOCK] key on her keyboard; I thought it was an odd request […]

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